FAQS
This page is designed to answer the most common questions about our products, shipping, and policies.
If you need help with anything not covered here, feel free to reach out:
Email: johnjamespeck@live.com
Instagram DM: @complexsclothing
When will my order ship?
All items are made-to-order. Production typically takes 1-3 business days before shipping.
How long does shipping take?
Orders ship from the USA. Shipping times are:
3–5 days for USA customers
9–14 days for international customers
Do you ship internationally?
Yes, we ship worldwide to all countries supported by our carriers. Shipping options will appear at checkout.
If you have any issues please email us at : johnjamespeck@live.com
What is your return policy?
All items are made to order. Because of this, we cannot offer returns or exchanges for size changes or buyer’s remorse.
If your item arrives damaged or defective, we’ll replace it at no cost
What size should I choose?
Most pieces have an oversized fit. Please check the size chart on each product page for exact measurements.
If unsure, it's always best to size up.